Contact information

CONTACT US

We're a small team and we respond to every email personally.
Whether you have a question about a product, need help with your
download, or want to share your story — we want to hear from you.

GENERAL SUPPORT
support@getpawsupps.com
Response time: within 1 business day, usually faster.

REFUNDS
support@getpawsupps.com
Include "REFUND" in the subject line for faster routing.

ORDER ISSUES (didn't get your download, lost your files, etc.)
support@getpawsupps.com
Include your order number in the subject line.

PRIVACY AND DATA REQUESTS
support@getpawsupps.com
We respond to all GDPR, CCPA, and general privacy requests within
30 days.

PARTNERSHIPS AND PRESS
support@getpawsupps.com

BUSINESS HOURS
Monday through Friday
9:00 AM to 6:00 PM Eastern Time